ii. A complaint must be in writing, containing the name and address of the person filing it. The complaint must state the problem or action alleged to be discriminatory and the remedy or relief sought. iii. The ADA ComplianceCoordinator(ortheirtraineddesignee)shallinvestigatethecomplaint and allow all interested individuals to submit relevant evidence. The Complainant may also present witnesses relative to the complaint. The ADA Compliance Coordinator will maintain thefiles and records of such grievances. iv. All reasonable efforts will be made to provide a written determination to the student or applicant within 30 days of filing. The ADA Compliance Coordinator will advise the student and provide an update about the investigation status should a written decision not be made within 30 days of the filing. The student may also contact the ADA Compliance Coordinator at reasonable intervals to inquire about the investigation status. v. The person filing the grievance may appeal the decision of the ADA Compliance Coordinator by writing to the following: FredFaridian Vice President, Campus Operations 1641N.FirstStreet SanJose,CA95112 (650) 931-6684 [email protected] within 15 days of receiving the ADA Compliance Coordinator’s decision. The Chief Operating Officer shall issue a written decision responding to the appeal no later than 30 daysafter its filing. vi. Theavailability and use of this grievance procedure do not prevent a person from filing a complaint of discrimination based on disability with the U. S. Department of Education’s Office for Civil Rights and a similar state agency. vii. TheInstitute will take all steps to prevent the recurrence of any harassment or other discrimination and to correct discriminatory effects where appropriate. ConsumerProtection A student receiving a loan is responsible for repaying the loan amount, including interest, less the refund amount. If the student receives federal financial aid funds, the student is entitled to a refund of the money not paid from federal aid programs. Gurnick Academy of Medical Arts has not entered into a transfer or articulation agreement with any other college or university. Gurnick Academy of Medical Arts does not have a pending petition in bankruptcy, is not operating as a debtor in possession, and has not filed a petition within the preceding five (5) years. Neither has it had a petition in bankruptcy filed against it within the preceding five (5) years that resulted in reorganization underChapter11oftheUnitedStatesBankruptcyCode. As a prospective student, you must review this catalog before signing an enrollment agreement. You are also encouraged to review the School Performance Fact Sheet, which must be provided before signing an enrollment agreement. The student may direct questions not satisfactorily answered by this catalog or Gurnick Academy of Medical Arts to the Bureau for Private Postsecondary Education at 1747 North Market, Suite 225, Sacramento, CA 95834 or P.O. Box 980818, West Sacramento, CA 95798-0818, www.bppe.ca.gov, toll-free telephone number (888) 370-7589 or by fax (916) 263-1897. 146